❶ DOMESTIC DELIVERIES
- We totally collaborate with EasyParcel Malaysia and you can choose either Poslaju Malaysia or J&TExpress or domestic deliveries to all cities in Malaysia.
❷ INTERNATIONAL DELIVERIES
- We use Express Mail Service (EMS) EMS Malaysia for all overseas shipping.
❸ ORDER PROCESSING TIME
- We only process your order during business days, from Monday to Friday; but we ship from Monday to Saturday.
- All confirmed orders (through 'CONFIRM PAYMENT' menu) will be processed on the following day.
- We will ship your order if there are no problems occurring in terms of payment.
- If you confirm on (starting from 00.01 am), your order will be processed on Monday of the next week.
- Note that our order process contains of checking the payment, preparing and delivering the goods to the shipping company.
- Domestic rates and international rates can be found at 'Shipment Tracking' at the footer menu of the page or you can directly click to http://www.poslaju.com.my/ & https://www.jtexpress.my/
❺ SHIPPING RULES & RESTRICTIONS
- KUMANGANDCO is not responsible for any risks of loss of the merchandise after Poslaju or J&TExpress has delivered the packages to the designated address.
- Customers are responsible if Poslaju or J&TExpress can't deliver the goods on time due to incomplete address, no recipient at the address or the recipient rejects the goods.
- If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer's conditions.
- If there are any shipping errors coming from KUMANGANDCO we guarantee that we will give free shipping to the customers.
- We also are not responsible for any additional taxes and duties charged. If you decide to refuse the delivery, you are responsible in all fees charged by shipping company - both for sending and returning the product to us.