• We use Express Mail Service (EMS) EMS Malaysia  for all overseas shipping.


  • We only process your order during business days, from Monday to Friday; but we ship from Monday to Saturday.
  • All confirmed orders (through 'CONFIRM PAYMENT' menu) will be processed on the following day.
  • We will ship your order if there are no problems occurring in terms of payment.
  • If you confirm on (starting from 00.01 am), your order will be processed on Monday of the next week.
  • Note that our order process contains of checking the payment, preparing and delivering the goods to the shipping company.



  • KUMANGANDCO is not responsible for any risks of loss of the merchandise after Poslaju or J&TExpress has delivered the packages to the designated address.
  • Customers are responsible if Poslaju or J&TExpress can't deliver the goods on time due to incomplete address, no recipient at the address or the recipient rejects the goods.
  • If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer's conditions.
  • If there are any shipping errors coming from KUMANGANDCO we guarantee that we will give free shipping to the customers.
  • We also are not responsible for any additional taxes and duties charged. If you decide to refuse the delivery, you are responsible in all fees charged by shipping company - both for sending and returning the product to us.
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